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8x8

8x8 communications services

Unify your global enterprise communication with 8x8’s UCaaS, CCaaS, and CPaaS. Your all-in-one platform for voice, video, chat, and customer engagement.

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Business solutions made easy. Questions?

8x8 and Clearlink Consulting

Clearlink Consulting is your dedicated business advisor. As an official 8x8 partner and authorized provider of solutions from hundreds of trusted technology companies, we offer unbiased guidance at no cost to you. Our mission is simple: to help you find the best-fit solution for your business with expert recommendations, seamless implementation support, and dedicated assistance for all your future needs.

We’ll walk you through every option so that you can make confident, informed decisions.

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Why 8x8

8x8 is redefining how global enterprises connect by unifying contact center solutions, business communications, and no-code APIs into one secure, AI-powered platform.

Bring teams and customers together across voice, video, chat, and contact center tools to streamline operations and deliver exceptional service, anywhere in the world.

Supercharge your CX

8x8® Contact Center™

AI-powered contact center designed to optimize operations and enhance every customer interaction.

8x8 plans

No matter your size, reach, or industry, 8x8 is your all-in-one platform, combining solutions like Contact Center™, Engage™, Work®, and CPaaS to scale with your business needs.

8x8 Contact Center™

AI-powered customer service tools

Omnichannel routing for voice, chat, email, and messaging apps
Advanced analytics and real-time dashboards for customer insights
Intelligent Customer Assistant (ICA) for AI-powered self-service
Native CRM integrations with Salesforce, Microsoft Dynamics, and more
Agent and Supervisor Workspaces for optimized performance management
Predictive and preview dialers for efficient outbound campaigns
Call recording, speech analytics, and quality management tools
99.999% uptime SLA and global resilient infrastructure

8x8 Engage™

Seamless CX across every interaction point

Advanced queue management for customer interactions across all touchpoints
Real-time supervisor monitoring of call queues and performance metrics
Informal call transfers and queue management from mobile devices
Seamless integration with partner applications for optimized workflows
Live customer engagement through calls, messaging, and chat apps
Proactive outbound outreach to customers and prospects
Agent performance insights for coaching and operational improvements
Built-in flexibility to support hybrid and mobile teams

8x8 no-code CPaaS

Engage customers on their preferred channels

APIs for messaging, voice, video, and chat app integration
Global carrier network of more than 160 mobile operators in 190+ countries
Real-time automatic capacity scaling
Encryption, IP whitelisting, and compliance (HIPAA, GDPR, PCI DSS).
Proactive outreach for SMS and WhatsApp campaigns
Centralized reporting and performance analytics
Customizable branding and feature configurations
24/7 expert support and platform monitoring

8x8 Work®

Stay connected with your team, worldwide

Cloud-based business phone system
HD video conferencing with screen sharing
Real-time messaging and collaboration tools
Integrations with Microsoft Teams, Salesforce, and more
One-click switching between voice, chat, and video
Advanced call analytics and reporting
Voicemail management and transcription
Desktop, mobile, and browser access

Frequently asked questions

Can I customize my 8x8 plan?

Absolutely. 8x8 offers flexible plans that let you combine personalized solutions that fit your business needs, whether that’s unified communications, contact center tools, no-code APIs, or a full-service package. Customize your 8x8 with a tech advisor at 1-833-611-0579.

Does 8x8 integrate with my existing tools?

Yes. 8x8 integrates with popular business tools like Salesforce, ServiceNow, Microsoft Teams, and many others to help you streamline workflows and centralize your communication data.

Can I keep my existing phone numbers when switching to 8x8?

Yes — 8x8 supports number porting, allowing you to transfer your current business numbers to the platform without any disruption.

Is 8x8 a good fit for my industry?

8x8 supports all verticals, including healthcare, finance, retail, education, and more. Whether you need secure communications, powerful contact center solutions, or global connectivity, 8x8 can be tailored to meet the needs of your specific industry.

How long does it take to set up 8x8?

Implementation timelines vary depending on the size and complexity of your setup. With Clearlink Consulting, we guide you through a smooth onboarding process to get you up and running as quickly as possible. Give us a call to get started 1-833-611-0579.

What is the role of Clearlink Consulting in my 8x8 journey?

Clearlink Consulting is your trusted advisor, helping you navigate all solution options, manage setup, and stay supported long after implementation — with guidance on upgrades, changes, and troubleshooting.

What happens if I need help after implementation?

With Clearlink Consulting, you’ll have a dedicated point of contact for ongoing support, available 24/7. Call 1-833-611-0579 to speak to an advisor now.