Cloud POTS replacement
Switch to VoIP for the fast implementation, 99.999% uptime, and backup capabilities, or shift gradually with SIP trunking or IP PBX.
Unified Communications as a Service (UCaaS)
Voice & collaboration in one cloud-based system
Transition your legacy phone system into a nimble, cost-efficient UCaaS solution with incredible scalability for multi-location enterprises.
Modernize your voice solutions with UCaaS
As POTS (plain old telephone service) systems age out, you might find it difficult to scale or get continued support for your on-premise equipment. Luckily, migrating your service to a cloud-based unified communications platform can pay dividends quickly—and in more ways than one.
- VoIP telephony and collaboration tools in one agile system, especially useful for multi-location enterprises
- Highly scalable with business lines, users, and routing adjustable in minutes
- Sustainable monthly agreements and no upfront investment
- Core business tool integrations for improved daily operations
UCaaS solutions from Clearlink Consulting partners
In addition to reducing the costs, labor, and time you need to scale your phone system, UCaaS paves the way for productivity gains, improved customer experience, and overall business growth.
Omnichannel contact methods
Lean on UCaaS for not only your VoIP phone lines, but also video conferencing, messaging, live chat with presence, social media, voice systems, and e-fax formats.
Collaboration software
Integrate with tools like Zoom, Slack, Glip, and MS Teams to help your staff collaborate and communicate with stakeholders more efficiently.
Mobile app
Give team members mobile access to contact tools for added flexibility at home, in the office, or on the go.
Rich call features
Easily customize common functions like voicemail, caller ID, call forwarding, hold music, and auto-attendants.
IVR self-serve
Add IVRs to your phone system to orient customers and help them self-serve, freeing up staff for other priorities.
Software integrations
Link core business tools such as CRM, ERP, or workforce management software to help your departments complete essential tasks in one place.
Growth & analytics tools
Implement call recording, AI sentiment analysis, and more to evaluate and train staff, inform customer care, and optimize sales and marketing.
Contact center as a service
Pivot to CCaaS or integrate with UCaaS to manage a bigger client list and access more sophisticated tools like ACD (automatic call distribution).
Put UCaaS flexibility to work for you
Any business in the digital age can benefit from the flexibility and scalability of UCaaS.
- Enterprises. Restructure departments easily, maximize past investments in on-premise systems, and prevent costly downtime with backups and custom routing.
- Startups/SMBs. Avoid a hefty upfront investment (even hardphones are optional with UCaaS) and prepare for rapid growth.
- Multi-location businesses. Reduce the complexity of on-premise changes and deploy almost instantly, whether you have a second location down the street or five across the country.
Experienced advisors
Since 2003, our expert teams have helped businesses find ways to reduce complexity and cost while powering their most important business goals.
Trusted partners
With 360+ partners including industry leaders like Nextiva, Clearlink Consulting offers a brand-agnostic approach to get you the most fitting solutions.
Single-contact support
From your first consultation onward, our advisors handle every interaction with partner teams so you can focus on core business opportunities.