Dialpad has teamed up with Clearlink Consulting to provide tailored business communication solutions. As an authorized partner, Clearlink Consulting delivers expert advice, seamless implementation, and ongoing support—all at no extra cost.
We make complex choices simple and offer unbiased recommendations, so you can skip the onboarding headaches and get back to business.
Available through Dialpad Support & Dialpad Sell
Deliver faster, more personalized service with Dialpad’s intelligent CCaaS platform, featuring omnichannel communication, smart call routing, real-time dashboards, and seamless CRM integrations.
Available through Dialpad Support & Dialpad Sell
Deliver faster, more personalized service with Dialpad’s intelligent CCaaS platform, featuring omnichannel communication, smart call routing, real-time dashboards, and seamless CRM integrations.
Built into all of Dialpad’s core products
Voice Intelligence™ (Dialpad’s proprietary AI) transforms conversations into insights with automatic transcriptions, AI-generated call summaries, and live assist features that boost both agent performance and customer satisfaction.
Talk to an advisor to learn more at 1-833-611-0579.
Dialpad offers four core solution areas, Connect, Support, Sell, and Meetings, that are built to support your business on one intelligent platform.
An all-in-one communication hub that combines VoIP calling, team messaging, and video conferencing in a single app. Built for internal communications and hybrid workforces, Connect keeps your team aligned and productive from anywhere.
A modern contact center solution that enables omnichannel customer service across voice, chat, and digital platforms. With built-in AI coaching, real-time analytics, and seamless CRM integrations, Dialpad Support helps your teams deliver faster, smarter support.
A cloud-based sales dialer with real-time transcription, sentiment analysis, AI follow-ups, and built-in CRM integration—helping reps stay informed and efficient.
Host secure, HD-quality video calls with real-time transcriptions and post-call summaries. Fully integrated with the rest of the Dialpad platform for seamless scheduling and follow-up.
/user/month
Standard plan includes:
Unlimited voice calls
Host AI-powered video meetings with up to 150 participants
Text messaging via SMS and MMS, plus internal team chat
Automatic transcriptions for calls and voicemails with built-in AI
Seamless integration with Microsoft 365 and Google Workspace
Live reporting and actionable analytics
Support available via web chat and help center
/user/month
Everything included in the Standard plan, plus:
Around-the-clock access to live support agents
Built-in CRM connections (including Salesforce, Zendesk, HubSpot, Zoho, and others)
Integration with Microsoft Teams for unified communication
Support for up to 10 separate office locations
Assign multiple phone numbers to individual users or teams
Developer access through open APIs and webhook capabilities
Send and receive SMS globally
Local phone number availability in more than 70 countries
Create up to 25 custom ring groups for departments or teams
Customized Pricing
Everything in the Pro plan, and more:
99.9% guaranteed uptime for maximum reliability
No limit on the number of supported office locations
Unlimited departmental ring groups for flexible call routing
Dial-by-extension functionality for easy internal communication
Single sign-on (SSO) integrations with providers like Okta and OneLogin
Azure Active Directory (AD) SSO support
Customizable data retention and compliance controls
Priority access to live support for faster issue resolution
Can we manage our entire phone system, contact center, and messaging from one platform?
Absolutely. Dialpad unifies UCaaS, CCaaS, and AI into a single pane of glass, giving IT teams complete control and visibility from a centralized admin console.
Can we integrate Dialpad with our existing tools like Salesforce, Microsoft 365, or Zendesk?
Yes. Dialpad offers native integrations with Salesforce, Microsoft 365, Google Workspace, Zendesk, HubSpot, and more—plus open APIs for custom workflows.
Is Dialpad scalable across multiple office locations and international teams?
Yes. Dialpad supports global operations with PSTN availability in 46+ countries, unlimited site compatibility, and centralized administration across distributed locations.
How does Dialpad handle security and compliance with data regulations like GDPR and SOC 2?
Dialpad is SOC 2 Type II certified, GDPR-compliant, and uses enterprise-grade encryption to ensure data security across all communication channels.
Can Dialpad support both UCaaS and CCaaS needs in a single contract?
Yes. Dialpad’s TrueCaaS model combines UCaaS and CCaaS under a single vendor, contract, and bill—reducing complexity and vendor sprawl.
What type of reporting and analytics are available for IT and operations managers?
Dialpad includes real-time dashboards, call volume reports, hold time metrics, sentiment trends, and customizable analytics accessible through a unified portal.
How involved is Clearlink in managing vendor relationships?
We act as your advocate, communicating directly with Dialpad and any third-party vendors to ensure smooth implementation, accurate billing, and timely issue resolution.
Can Clearlink Consulting help us scale or pivot as our business evolves?
Yes. Whether you're growing into new locations, expanding your contact center, or exploring new integrations, we help you scale and evolve without disruption.
