.svg)
- Network management: Self-managed by customer
- Coverage: Limited to the provider's own network
- Billing and vendor relationships: Separate contracts and bills for each provider
- Monitoring and support: Reactive. Support initiated by customer
- Service guarantees: Guarantees only apply to connectivity
- Scalability: New locations may require new provider relationships
Network connectivity solutions
As a Managed Connectivity Provider (MCP), Fusion Connect goes beyond standard business internet services like cloud management or network-as-a-service.
From day one, Fusion Connect handles everything: sourcing the right connection for each location, monitoring performance, and resolving issues before they affect your business.
Fusion Connect’s managed network services include:
- SD-WAN for business
- Dedicated internet access (DIA)
- Proactive circuit monitoring
- Automatic failover
- 24/7 U.S.-based support
Managing connectivity across multiple locations is complex. Fusion Connect simplifies it by handling everything from provider selection to ongoing monitoring and proactive support.
See how Fusion Connect works
Why businesses choose Fusion Connect
Choosing an MCP over a traditional internet service provider (ISP) means you’ll never have to:
- Manage multiple vendor relationships across locations
- Track down the right provider when something goes wrong
- Monitor your own network performance
- Scramble to fix an outage before it impacts your business
- Negotiate separate contracts for each location
With Fusion Connect, your business connectivity is managed and monitored by one trusted partner, whether you manage 5 locations, or 5,000.
See how an MCP compares to a traditional internet provider:
- Network management: Fully managed by Fusion Connect
- Coverage: Provider-agnostic. Finds the best available connection for each location
- Billing and vendor relationships: Single relationship, with a single invoice across all locations
- Monitoring and support: Proactive monitoring with 24/7 U.S.-based support
- Service guarantees: Guarantees cover all managed services
- Scalability: One partner scales with you from 5 locations to 5,000+
NOTE:
Fusion Connect is not a business internet aggregator. While aggregators consolidate vendors and billing, they leave day-to-day network management to the customer. Fusion Connect goes further, taking on all operational responsibility and backing it with comprehensive service guarantees.
Service guarantees
Unlike standard ISP agreements that focus their guarantees on internet uptime, Fusion Connect's service guarantees cover every aspect of your managed network.
From proactive network management to industry-leading service guarantees, Fusion Connect gives multi-location businesses everything they need to stay connected and supported across every location, around the clock.
Every customer is backed by:
100% Uptime Guarantee
If your service goes down, Fusion Connect issues a credit.
Rate Lock Guarantee
Your rates won't change for the life of your contract.
Installation Guarantee
If your agreed-upon installation date is missed, you receive one month's credit.
Customer Satisfaction Guarantee
If issues aren't resolved to your satisfaction, you can cancel without penalty.
Future-Proof Technology Guarantee
Upgrades to the next generation of technology are included at no additional cost.
Is Fusion Connect right for your business?
If you're managing connectivity for multiple locations, running cloud-dependent operations, or stretching a lean IT team across a growing network, Fusion Connect can help simplify your operations.
Call to speak to an advisor about a solution tailored to your connectivity needs.
What Fusion Connect customers say
Tamara Blasi
Tritel Communications
"From start to finish, I’ve been extremely satisfied with the service Fusion Connect has provided. Their flexibility with our quoting requirements and the ability to manage an aggressive installation timeline truly stood out. I’ve appreciated the after-hours support, quick access to equipment, and the ability to configure it all seamlessly… Plenty of carriers have the technology, but few know how to deploy it with the customer’s success in mind. Fusion does."
IT Team
Art of Beauty
"Every time I’ve reached out, your team has been knowledgeable, responsive, and genuinely helpful. It’s clear that Fusion Connect has made customer support a priority, and it shows. This kind of service makes a real difference in our day-to-day operations and gives us even more confidence in our partnership with you."
More business technology solutions from Fusion Connect
Managed connectivity is just one part of Fusion Connect's communications portfolio. Businesses looking to simplify technology vendors can also take advantage of:
- Hosted voice (VoIP)
- Unified communications (UCaaS)
- Contact center (CCaaS)
- Microsoft Teams Calling
- SIP trunks and POTS replacement
- Managed Wi-Fi and wireless access
Learn more about Fusion Connect's complete communications portfolio or call to discuss the right solution for your business.
Fusion Connect FAQs
What is a Managed Connectivity Provider (MCP)?
An MCP goes beyond simply providing internet access. Fusion Connect designs, monitors, and manages your entire network infrastructure, helping ensure reliable performance across every business location and reducing the burden on your IT team.
What's the difference between Fusion Connect and a traditional internet service provider?
A traditional ISP delivers a connection and leaves the rest to you. Fusion Connect manages everything after that: monitoring performance, resolving issues proactively, and maintaining connectivity across every location under one provider relationship.
Can Fusion Connect replace my current internet provider, or does it work alongside existing services?
Both. Fusion Connect can replace your existing internet provider entirely or take over management of your current connections, consolidating everything under one provider relationship regardless of how many locations you manage.
How much does Fusion Connect cost?
Fusion Connect does not publish standard pricing, as costs vary based on the number of locations, connection types, and the level of management required. Contact an advisor at 1-833-611-0579 for a quote tailored to your business.